Last updated: September 2026
Targo Academy ("Targo Academy", "we", "us", "our") is a language academy operating online and forming part of a wider group of companies. This policy explains what personal information we collect through targoacademy.com, why we collect it, and what you can require us to do with it.
It applies to this website and to the enquiries and bookings made through it. It does not apply to any other website, including those we link to.
We collect two kinds of information, and they are different in character:
Information you give us. Your name, email address and phone number when you submit a form, send us a message, or book a free level test. If you become a student, we also hold the information needed to teach you: your assessed level, your learning goals, and your lesson history.
Information collected automatically. Standard technical data that any web server records: your approximate location at country or city level, your device and browser type, the pages you viewed, and the site or search that referred you. This is aggregated and is not used to identify you personally.
We do not ask for, and do not want, payment card numbers, government identification numbers, or any sensitive personal data through this website.
We use your information only for the purposes below:
We do not use your information to build advertising profiles, and we do not make automated decisions about you that produce legal or similarly significant effects.
Where data protection law requires a legal basis, we rely on the following: your consent, when you submit a form or ask to be contacted; the performance of a contract, when you enrol and we deliver lessons; our legitimate interests, in operating and securing the website and in responding to enquiries; and legal obligation, where a law requires us to retain or disclose information.
Where we rely on consent, you may withdraw it at any time. Withdrawing consent does not affect anything done before you withdrew it.
We do not sell, rent or trade your personal information. We do not share it with third parties for their own marketing purposes.
We use a small number of service providers to operate the academy and deliver lessons. They process your information on our instructions, only for us, and only so far as is needed to provide their service to us. They are not permitted to use it for their own purposes.
We may also disclose information where we are legally required to do so, or where it is necessary to establish, exercise or defend a legal claim.
This website contains links to websites, platforms and services that we do not own or control. These include social media platforms, messaging services, and the websites of other companies within our group.
We are not responsible for the content, the privacy practices, the accuracy, the security, or the availability of any external website or service. A link is not an endorsement, and it does not imply any association, sponsorship or partnership unless we have said so explicitly.
Once you follow a link away from this website, this policy no longer applies to you. The website you arrive at has its own terms and its own privacy policy, and we encourage you to read them. Any information you give to that website is given to its operator, not to us, and any dealing you have with it is between you and that operator.
We review the links we publish, but websites change without notice and we cannot monitor them continuously. If you find a link from our site that is broken, misleading or inappropriate, please tell us and we will review it.
We use a small number of cookies and equivalent storage. Some are strictly necessary for the site to function and for you to stay signed in where an account exists. Others, set by Google Analytics, help us count visits in aggregate so we can see which pages are useful. Analytics receives no name, phone number, email or message from our forms.
You can block or delete cookies in your browser settings. The site will continue to work, although features that depend on remembering you between visits may not.
We keep enquiry information for as long as is needed to deal with the enquiry and for a reasonable period afterwards. We keep student records for as long as you are enrolled and for a period after that, so we can answer questions about past study and meet accounting requirements.
When information is no longer needed for any of these purposes, it is deleted or anonymised. You may ask us to delete it sooner, and we will unless we are legally required to keep it.
You may ask us to do any of the following, and we will respond within a reasonable period and at no charge:
To exercise any of these, write to privacy@targoacademy.com. We may need to verify your identity before we act, so that we do not disclose your information to somebody else.
We take reasonable technical and organisational measures to protect your information, including encrypted connections, access controls, and authentication on any account-based area of our systems.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach occurs that is likely to affect your rights, we will notify you and any relevant authority as required by law.
We teach students of school age. Where a student is a minor, we deal with a parent or guardian, and we expect enrolment and payment to be arranged by them.
We do not knowingly collect personal information directly from a child through this website without the involvement of a parent or guardian. If you believe a child has given us information without that involvement, contact us and we will delete it.
We operate online and serve students in several countries. Your information may therefore be processed on servers located outside your own country, including by the service providers described above. Where that happens we take reasonable steps to ensure your information remains protected to the standard set out in this policy.
We may update this policy as our services or our legal obligations change. The date at the top of this page shows when it was last revised. Material changes will be made clear on the site rather than left to be discovered.
Continuing to use the website after a change means you accept the revised policy.
A course is a commitment on both sides, and this section says plainly when money is returned and when it is not.
A refund is considered in two cases:
A refund is not available where the course was not used: lessons missed without arrangement, work not done, or no engagement with the plan — particularly once a course has been built for that student and teaching hours have been paid for.
How a request is handled. Write to us at the address in “Contact us” below and say what happened. The finance team reviews the record of the course — attendance, the work set and returned, and any postponements on either side — and prepares a report. The decision, to approve or to decline, follows that review, and you are told the reason either way.
Nothing here affects any right you have under the law that applies to you.
For any question about this policy, or to exercise any right described in it:
Targo Academy
Email: privacy@targoacademy.com
Telephone: +962 77 111 8383
Website: targoacademy.com
